Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

james

By James D 9 Days ago
Elite Performance and Prestige were fantastic from start to finish. The salesman spoke to me clearly and honestly about the car, let me come and view it at my convenience, and walked me through the whole process with integrity. Can't recommend this dealer highly enough; they made a very stressful situation very straightforward and I'm delighted with the car I now own!
Anne
By Anne N
We bought a second hand vehicle from EPP in June and would definitely recommend them. The salesman was friendly, helpful and very efficient as well as remaining flexible for us to view and collect the car as we were travelling some distance. The car was ready for our collection within a couple of days, with the RAC 80+ point check carried out and any issues resolved quickly. The couple of queries we've had since purchasing have been dealt with immediately. The car is great so far and we won't hesitate to return for any future car purchases.
lee
Testimonial from :Lee
Email :Lee.floyd217@btinternet.com
Testimonial :I am very pleased with my new car, which has been the realisation of a dream for me. The service from Nick has been friendly and professional, and I felt confident throughout the process. Heartily recommended!
Source = www.eppmarlow.co.uk
Massimo
Just wanted to leave you this bottle to say thanks for looking after me and the car, the whole experience has been great
many thanks
Mass
david
Testimonial from :David
Email :Davidwwilliams62@icloud.com
Testimonial :I had decided to purchase a Porsche and looked at all the usual sites to find a decent one. EPP had one available, which after a lot of research was one of the best examples in the UK, Initial contact with Nick was made and all communications were clear, concise and prompt. I travelled the 200 odd miles for a test drive and in Nickâ€â„¢s absence, I met Alan who gave me all the help I needed. The car was stunning and a purchase was agreed. Alan brought the car to Cardiff as this was half way between us, a great gesture. Early days with the car, but the drive home was exhilarating to say the least. Thanks again to Nick and Alan for all their help and advice and will have no hesitation in asking them to source my next car.
zoe
By Zoe R on 02 Mar
We bought a second-hand Mercedes from EPP and we found the whole process straightforward and easy. When we got home we found a small issue with the car, but EPP were friendly and helpful and the issue was resolved quickly by a preferred garage, with no further cost to ourselves. The included RAC eighty point check list and warranty also give you further piece of mind.
gary miles
Testimonial from :Gary
Email :garynmiles@icloud.com
Testimonial :From initial contact to handover the whole process was relaxed and efficient, I would recommend Nick and Alan without hesitation.
Source = www.eppmarlow.co.uk
dave
Dave
Email :Dbjdavies@hotmail.com
Testimonial :A great buying experience from nick. This was an unusual car purchase for me as it was a car I'd spec'd new back in 2007, and having spotted it for sale, I wanted to buy it back! I spoke to Nick the next morning - he was very helpful, and we quickly agreed a deal. A grown up car buying process with good communication throughout.
Source = www.eppmarlow.co.uk
richard
Testimonial from :Richard
Email :
Testimonial :Found exactly the car I was looking for at EPP and having spoken to Nick, he made the process of securing the car straight forward and easy. Great communication throughout meaning 5 days later I could drive away a happy customer.
JP
Fantastic service from Nick. The sale process was made swift and easy with care and attention given at every stage of the purchase. Very pleased with the vehicle and it\'s presentation overall. Highly recommended.
Steve T
I was delighted wiith my new purchase and nick at EPP did everything to make it as hassle free as possible, a pleasure to do business with
Barry
The customer service provided by EPP was excellent from start to finish and they demonstrated superb knowledge of the vehicle. The vehicle itself was superbly presented. I would definitely recommend EPP.
Megan
Great Service