Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Dr G Deacon
Thank you Nick for the easy purchase of my new car online "“ and for delivering it to my door as part of your excellent service. The process was simple and straight forward, emails were answered very quickly and I really just sat back and let you take care of all of the paperwork. A pleasure to deal with and highly recommended. Thanks once again'

I feel a bit bad that I didn't get you that water or a coffee "“ but at least you did get home safe. And so did I. It was a nice surprise for my son (aged 10) who now thinks I am a little bit "˜cooler' than yesterday morning!!

Kindest regards,

Testimonial from :Ralph Thompson
Testimonial :Just bought a BMW X5 from EPP. Excellent communication from start to finish of the transaction and I am delighted with the car. They even delivered it to Skye for me. Couldn\'t recommend highly enough.
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I bought a Peugeot 308 from EPP few weeks ago. The salesman was very accommodating and made buying this car as stress free as possible. It was nice to feel that he appeared genuine and didn't put any pressure on us when we went to see the car. Not like in a big dealership forecourt, as we experienced in the previous weeks. The car is lovely and runs really well. Very happy with that. It had the RAC 80 points check, servicing and MOT done before we collected it. I would strongly recommend, and would definitely check EPP's stock if family members or friends were looking to change their car.
:David frankham
Testimonial from :David frankham
Testimonial :I would recommend EPP and Nick was so helpful when I bought a jaguar. Nick was great and made time to explain and show me everything and helped me with transfering my private plate aswell. After sales service is fantastic aswell. A pleasure to buy a car from an honest car salesman. I will come to EPP for my next vehicle. Thank you Nick you are a true gent

This was my first experience of buying a car totally from a non main dealer website and any doubts I had were quickly expelled after speaking to Nick at EPP. His description was spot on and any additional questions I had were dealt with quickly and accurately. I placed a holding deposit and travelled 190 miles to inspect the vehicle which was as described and he even arranged for Malc to pick me at the local station My only complaint was I would have loved to have been able to purchase one of his more exotic marques on his stocklist but at my age I probably would have been unable to get out of them without assistance! His competitive pricing sealed the deal for me !

By James D 9 Days ago
Elite Performance and Prestige were fantastic from start to finish. The salesman spoke to me clearly and honestly about the car, let me come and view it at my convenience, and walked me through the whole process with integrity. Can't recommend this dealer highly enough; they made a very stressful situation very straightforward and I'm delighted with the car I now own!
By Anne N
We bought a second hand vehicle from EPP in June and would definitely recommend them. The salesman was friendly, helpful and very efficient as well as remaining flexible for us to view and collect the car as we were travelling some distance. The car was ready for our collection within a couple of days, with the RAC 80+ point check carried out and any issues resolved quickly. The couple of queries we've had since purchasing have been dealt with immediately. The car is great so far and we won't hesitate to return for any future car purchases.
Testimonial from :Lee
Testimonial :I am very pleased with my new car, which has been the realisation of a dream for me. The service from Nick has been friendly and professional, and I felt confident throughout the process. Heartily recommended!
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Just wanted to leave you this bottle to say thanks for looking after me and the car, the whole experience has been great
many thanks
Testimonial from :David
Testimonial :I had decided to purchase a Porsche and looked at all the usual sites to find a decent one. EPP had one available, which after a lot of research was one of the best examples in the UK, Initial contact with Nick was made and all communications were clear, concise and prompt. I travelled the 200 odd miles for a test drive and in Nickâ€â„¢s absence, I met Alan who gave me all the help I needed. The car was stunning and a purchase was agreed. Alan brought the car to Cardiff as this was half way between us, a great gesture. Early days with the car, but the drive home was exhilarating to say the least. Thanks again to Nick and Alan for all their help and advice and will have no hesitation in asking them to source my next car.
By Zoe R on 02 Mar
We bought a second-hand Mercedes from EPP and we found the whole process straightforward and easy. When we got home we found a small issue with the car, but EPP were friendly and helpful and the issue was resolved quickly by a preferred garage, with no further cost to ourselves. The included RAC eighty point check list and warranty also give you further piece of mind.
gary miles
Testimonial from :Gary
Testimonial :From initial contact to handover the whole process was relaxed and efficient, I would recommend Nick and Alan without hesitation.
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Testimonial :A great buying experience from nick. This was an unusual car purchase for me as it was a car I'd spec'd new back in 2007, and having spotted it for sale, I wanted to buy it back! I spoke to Nick the next morning - he was very helpful, and we quickly agreed a deal. A grown up car buying process with good communication throughout.
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Testimonial from :Richard
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Testimonial :Found exactly the car I was looking for at EPP and having spoken to Nick, he made the process of securing the car straight forward and easy. Great communication throughout meaning 5 days later I could drive away a happy customer.
Fantastic service from Nick. The sale process was made swift and easy with care and attention given at every stage of the purchase. Very pleased with the vehicle and it\'s presentation overall. Highly recommended.
Steve T
I was delighted wiith my new purchase and nick at EPP did everything to make it as hassle free as possible, a pleasure to do business with
The customer service provided by EPP was excellent from start to finish and they demonstrated superb knowledge of the vehicle. The vehicle itself was superbly presented. I would definitely recommend EPP.
Great Service